How we work

Each member of Family Voice Norfolk has a part to play, but it can be as little or large as suits each person.

Steering group

Family Voice Norfolk is guided by a voluntary steering group, which meets monthly. Members are voted for at the Annual General Meeting, but can also be co-opted at any time. The present steering group members are:

Tracey Sismey

Tracey Sismey


Alison Furniss

Alison Furniss


Lorraine DeVere

Lorraine DeVere

Vice Chair and Data Protection Officer

Nicola Baxter

Communications Lead

Lisa Lonergan

Ambassadors Lead

Natasha Oakley-White

Conference Lead

Pamela Durham-Green

Admin Lead

Rachel Clarke

Rachel Clarke

Representatives Lead


Our Membership Secretary, Administration Manager and Administration Assistant play a vital part in what we do. Kate is the main contact for new members and keeping in touch with the experiences and concerns of our membership. Bernadette has an overview of the administration of Family Voice and is particularly involved in organising parent participation events and our ambassadors’ activities. Sam is the contact for those requiring a Family Voice representative at a meeting, liaising with all our representatives and co-ordinating their feedback.

Kate Draycott

Kate Draycott

Membership Secretary

Bernadette Pallister

Bernadette Pallister

Administration Manager

Emma Parncutt

Administration Assistant

Family Voice Norfolk representatives

Our representatives ensure that the views of Family Voice members are heard by the local authority, health services, social care services and other service providers. They work in co-production with these bodies

  • to produce information
  • to improve provision and develop strategy
  • to voice the views of parent carers and families at meetings
  • to seek out new opportunities for positive change
  • to represent Norfolk at regional and national parent carer forums.

Family Voice Norfolk ambassadors

Hearing from our members and spreading the word about Family Voice Norfolk is the job of our ambassadors. They each cover an area of the county and attend events at which parents and carers of children and young people with SEND are likely to be present.

Family Voice Norfolk members

Our members are our strength. It is their voices that inform and inspire our work in representing their needs and views to decision-makers and planners. The more families who are able to tell us about their experiences, the more effective we can be.

We never make demands on members, but we are always grateful to hear their views and experiences.

There are also many opportunities to help by filling in a quick questionnaire, replying to an email or attending local meetings.

Find out more about membership