How we work

Each member of Family Voice Norfolk has a part to play, but it can be as little or large as suits each person.

Steering group

Family Voice Norfolk is guided by a voluntary steering group, which meets monthly. Members are voted for at the Annual General Meeting, but can also be co-opted at any time. The present steering group members are:

Tracey Sismey

Tracey Sismey


Alison Furniss

Alison Furniss


Rachel Clarke

Rachel Clarke

Vice Chair and Events Lead

Lorraine DeVere

Lorraine DeVere

Representatives Lead and Data Protection Officer

Claire Jack

Claire Jack

Safeguarding Lead

Nicola Baxter

Communications Lead

Lisa Lonergan

Ambassadors Lead

Caroline Karimi-Ghovanlou

Administration Lead

Wayne Doman

Policies Lead

Natasha Oakley-White

Conference Lead


Our Membership Secretary and Administration Manager also attend steering group meetings and play a vital part in what we do.

Kate Draycott

Kate Draycott

Membership Secretary

Bernadette Pallister

Bernadette Pallister

Administration Manager

Family Voice Norfolk representatives

Our representatives ensure that the views of Family Voice members are heard by the local authority, health services, social care services and other service providers. They work in co-production with these bodies

  • to produce information
  • to improve provision and develop strategy
  • to voice the views of parent carers and families at meetings
  • to seek out new opportunities for positive change
  • to represent Norfolk at regional and national parent carer forums.

Family Voice Norfolk ambassadors

Hearing from our members and spreading the word about Family Voice Norfolk is the job of our ambassadors. They each cover an area of the county and attend events at which parents and carers of children and young people with SEND are likely to be present.

Family Voice Norfolk members

Our members are our strength. It is their voices that inform and inspire our work in representing their needs and views to decision-makers and planners. The more families who are able to tell us about their experiences, the more effective we can be.

We never make demands on members, but we are always grateful to hear their views and experiences.

There are also many opportunities to help by filling in a quick questionnaire, replying to an email or attending local meetings.

Find out more about membership